Job Description

Job Description

Job Description

Description:

JOB SUMMARY : Epic Application team members are responsible for in-depth knowledge of the Epic System software and are the primary liaison between user community and the Epic application. They conduct regular day-to-day communications, review the software, and exhibit a deep understanding of the business operations and works with Epic, the Epic Application Team(s), Group Operations, and end users to tailor the application to the organizations’ requirements. 

DUTIES & RESPONSIBILITIES :  

• Strong understanding of all aspects of Windows server and workstation operating system administration; i.e., tuning / configuration as well as how they relate to EPIC, fundamentals of security, installing third-party software..
• Independent problem-solving, self-direction.
• Designs and documents the general functional requirements and detailed technical specifications workflows..
• Designs and documents the general functional requirements and detailed technical specifications for ambulatory workflows.
• Receives and documents formal requests from customer including specifications (layout, calculations, data source, etc.) Evaluates requests for completeness and if needed works with customer to finalize request. 
• Recommends changes to established guidelines, standards, methodologies and conventions as appropriate.
• Assists customers with quality assurance (testing) and documentation of testing results through standard procedures and processes.
• Ability to translate user requirements into functional & design specifications, communicate with report consumers to gather specifications, review designs, present drafts, and validate results.
• Provides support to end users and participates in training, process improvement and quality assurance initiatives; provides new and ongoing application training.
• Configures, modifies, tests, implements, maintains and supports applications software. 
• Write and maintain system documentation.
• Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training.
• Responsible for running and assuring all daily jobs are processed on current and legacy practice management systems.
• Responsible for maintaining legacy systems.
• Due to the responsibilities of position, may be required to work beyond regularly scheduled hours.
• On-Call responsibilities.
• Occasional travel required.
• Other duties as assigned.
• May be exposed to hazardous drugs.
• Attends OSHA training at Orientation and annually thereafter. 

RELATIONSHIP WITH OTHERS : Demonstrates the ability to build relationships and effectively communicate with the project team, key clinical stakeholders, including business services, nurses and physicians.

Requirements.

EDUCATION/EXPERIENCE/KNOWLEDGE:

• Bachelor (4-year) degree, with a technical major, such as Engineering or Computer Science or Associates degree with 2 years of additional work experience in a related field or High school with an additional 4 years of work experience in a related field is required.
• Networking and phone system experience a plus.
• Strong background in systems analysis, design and problem solving preferred.
• Experience with business or clinical computer systems in the areas of data/information warehousing data and reporting of such data required.
• Solid understanding of computer systems, interfaces, software, and IT functions. 

EPIC CERTIFICATION REQUIREMENTS

Certified / Credentialed in Epic Ambulatory within 6 months of hire or 90 days after last class.

PHYSICAL REQUIREMENTS

• Requires sitting, standing, bending, and reaching.
• Basic dexterity skills, may be required lift and/or move up to 50 lbs.

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